This Policy describes what data the Luviomic service (the "Service," "we") collects, and how we use and protect it. The data controller is A. V. Agibalov, a self-employed individual (payer of the Russian professional income tax, INN 784000182598, e-mail support@luviomic.com). Data is processed in accordance with Russian Federal Law No. 152-FZ "On Personal Data."
The audio you dictate is sent to our server over a secure connection, processed in memory for recognition, and is not saved to disk or to the cloud once the result has been produced. We do not use the content of your speech or text to train models.
If sending fails or your balance does not have enough minutes, the app saves the latest recording locally — in the Luviomic profile on your computer — so you can retry the transcription without losing what you dictated. This copy exists only on your computer. If the recording is waiting for a balance top-up or for you to sign in again, the app deletes it automatically as soon as it has been transcribed successfully; in all other cases the file stays with you until you delete it yourself.
Speech recognition and text processing are performed by our own engine, Luviomic Nebula — a set of open models deployed on our own GPU-accelerated servers. We do not send audio to third-party cloud services for recognition. If our main server is unavailable, the request may be handled by a backup AI model provider (OpenRouter); in that case the audio is sent to it for recognition only and may be processed on servers outside the Russian Federation. Payments are accepted by the lava.top platform (US dollars and euros; this data may be processed outside the Russian Federation) and by the payment service YooKassa (YooMoney LLC; Russian rubles). Providers process data under their own privacy policies.
Data is kept no longer than necessary for the purposes stated above and as required by law. We apply organizational and technical safeguards: encrypted connections (TLS), password hashing, and restricted access.
You have the right to request access to your data, its correction or deletion, to withdraw your consent to processing, and to delete your account in your account dashboard. To make a request, write to support@luviomic.com — we will reply within the time frame established by law.
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We may update this Policy. The current version is always available on this page.